About Us

VentraIP Group (Australia) Pty Ltd (ABN 91 137 543 018), formerly known as COVE, is a 100% Australian owned and operated company which was incorporated in June 2009.

The company is run by a team of young professionals who are committed to delivering industry leading customer service and technology solutions. Unlike many others in the industry, VentraIP is focused on putting its most import asset first - our customers.

VentraIP has grown from an idea to having over 12,000 active customers in just eighteen months, with the level of growth continuing to better itself with each month that passes. This is a clear indicator that the business is on to a winning strategy.

Our innovation is world leading, with our VIPControl customer management system, one of the world's most advanced systems of its kind.

VentraIP entered the competitive web hosting market with Australia's first large scale deployment of purpose-built 64bit hardware and software, utilising the very latest 64bit operating systems, core applications and software.

We are certain you will appreciate the level of detail that has gone in to creating VentraIP, and we look forward to having the opportunity to show you how things should be done.

Meet the team

Cheyne Jonstone - Chief Executive Officer
Cheyne's experience in the Information Technology sector speaks for itself, having been the General Manager of what was once Australia's most successful and award winning budget web hosting company, Jumba, before being appointed the same title of the multi-million dollar company who acquired the business, AussieHQ, in 2007.

Aside from his business ventures in the Information Technology sector, he is caretaker of his family.s extensive property portfolio and investment trust, and has completed his Diploma in Business Management (2003) and Diploma in Human Resource Management (2005).

Cheyne is also the CEO of VentraIP (USA) LLC, our US arm based in Nevada.

Angelo Giuffrida - Chief Operating Officer
Angelo is one the Australian IT industry's brightest young stars, with experience and the maturity to match or better some veterans. Having worked for Jumba and AussieHQ, and now completed his VCE and a Diploma in Business Management (Marketing), Angelo has taken charge of the company and its direction, with fresh new ideas and an innovative approach to customer service and satisfaction.

He has a keen interest in the stock market, self-managing both his personal and his family's share portfolios.

Angelo is also the COO of VentraIP (USA) LLC, our US arm based in Nevada.

Michael Band - Chief Information Officer
Michael is one of the original IT entrepreneurs in Australia. Having successfully navigated his company Alternative Web Services (now known as Jumba) through the "dot com crash" of 2000, he continued running it for a further seven years before selling it in 2007.

Michael has since shifted his focus away from everyday operations to coding and systems development. His brainchild, VIPControl, is one of the biggest drawcards to the business for its automation and integration with other systems, and is the only system of its kind in the world.

Michael is also the CIO of VentraIP (USA) LLC, our US arm based in Nevada.

Craig Marchant - Chief Technical Officer
Craig's long standing experience in dealing with technology stems back to the days of Commodore 64s and building 286 desktop machines from parts. Having worked for several regional ISPs including Hunterlink (now Pacific Internet) and Ace Internet, he went on to become part owner of the highly successful budget web hosting business Jumba before selling it in 2007.

Since then, Craig has worked for Domain Directors before joining COVE in 2008. Craig's technical abilities are shared with our team and demonstrated through our advanced network infrastructure and virtualised server platforms.

Craig is also the CTO of VentraIP (USA) LLC, our US arm based in Nevada.

Jesse Mahoney - Customer Service Representative (Level 1)

Samuel Gordon-Stewart - Customer Service Representative (Level 1)

Dan O'Riordan - Customer Service Representative (Level 1)

Lisa Tobias - Solutions Consultant

Environmental Awareness

VentraIP is one of very few businesses in the IT sector who acknowledges that power used to run our office and equipment, as well as the equipment itself, is a contributing factor to the growing amount of greenhouse gas emissions or "black balloons" being released to the environment, which is why we offer our customers the ability to offset all of their carbon emitting services.

Carbon Offsets
Every product and service we offer has been carefully analyzed to give us an indication of how much carbon offset is required to neutralise the effects it has on the environment, plus a small buffer to ensure we're doing more and not less.

Carbon offsets are entirely voluntary at this stage and can be purchased as an add on to any VentraIP hosting service.

Offsets that are purchased by VentraIP customers are directly donated to CarbonNeutral.com.au who are committed to neutralising carbon emissions by planting trees that trap CO2 and neutralise it.

Green Office Policy
VentraIP maintains a strict green office policy which is responsible for policies such as all paper and cardboard products are recycled, either in-house or through the appropriate facilities, and that all printer cartridges and mobile telephones are recycled.